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Verified
5/5

2018-05-25

Excellent

"The guys are always very helpful love shopping the store... I wish I got regular emails for clearance stuff "

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Verified
5/5

2018-05-25

Very helpful.

"Decent selection of women's gear, which is hard to come by. Plenty of friendly staff to help customers. Will definitely stop by again."

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Verified
5/5

2018-05-23

Great service

"We live a 6 hour drive away & I had to choose boots for my husband without him there, the guy that helped me was awesome, tried on my husbands worn out boots & helped find a pair that felt comparable... My husband is very happy with them, they fit perfectly. Thank you so much for all your help!"

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Verified
5/5

2018-05-18

Friendly, helpful, knowledgable staff

"Had to purchase a new battery for the wife's Vespa. Some motorcycle shops sneer at scooters and don't give you the time of day, but not Cycle Gear! They were professional and gave me a couple of options. Instead of pointing to a shelf, they walked me to it and explained the difference. Went with a conventional one rather than the AGM and they even filled it for me."


Verified
1/5

2018-05-13

Staff friendly policies of the store not so much

"I love cycle gear and have purchased many items from them over the years. I like the house brands like the old frank Thomas and now sidici (?) I have gear in both brands. Flew to Spokane to buy a motorcycle and drive back home to portland Oregon. Well I dropped my helmet hard so I went to the Spokane location and found a helmet I like only to find out they no longer due tax except from Oregon. Part of the parent companies policies that it is not worth the paperwork. So I put the helmet back. Times have changed a once great company that would do about anything to make a customer happy just shrugged and says buy it in Oregon then......so I did! Thanks for nothing. "

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Verified
5/5

2018-05-11

Awesome customer service!

"Bought covers for our bikes, ended up taking them back and there was no questions, ended up getting a helmet. The sales people were great, no one was upset that I brought back something, happy to do the return and happy to help with getting a good fit on the new helmet!"

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Verified
5/5

2018-05-07

Great helmet service

"No wait helmet service! Walked in, best prices, bought my 8th pair of matching helmets! Love the way they will fit you on the spot! I will always get my helmets here!"

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Verified
5/5

2018-05-01

Great customer service!!

"I went into the store to purchase a new helmet. To save money and hassle at the airline ticket counter, I opted to have the helmet ordered online. They were out of stock so the sales clerk shipped one from the store for free. Great customer service. "


Verified
5/5

2018-04-29

Great service and sales staff

"Was looking to buy a Bluetooth headset for my helmet. Not only did they help pick out the right one, but they also installed it and hooked it up to my phone. "


Verified
1/5

2018-04-15

$118 to have 2 tires mounted and balanced.

"The people were grate. your prices are disgraceful. i will never be back to your store, ever. At $118 ill buy my own tools. I needed the tires right then unfortunately for me. "

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Verified
5/5

2018-04-09

Above and beyond!

"Super helpful staff, I even learned something new, which is always a good thing! They took the time to help me find what I needed instead of just saying we don't carry that in the store! So I ordered it right there and got it in a couple day! That's customer service!! well done!"


Verified
5/5

2018-04-07

Great store with nice employees

"I went to look for a helmet. The employee that helped me was knowledgeable and very nice, and helped me to make my decision without being pushy. I will definitely be back."

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Verified
5/5

2018-03-21

Love this store

"Great customer service. Great prices."

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Verified
5/5

2018-03-18

Great selection

"You always seem to have the right item I'm looking for. "


Verified
5/5

2018-03-10

1st motorcycle helmet

"The attendants were very helpful in fitting me out with my first helmet. "

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